Our Advisors
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We carefully select only the most motivated people and train them to represent you in the best way possible. Whether that interaction is by phone, email or internet they are focused on providing an exceptional experience for your customers. |
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On top of all of that we reward them well and ensure that they a they have the support of highly experienced managers/coaches who continuously develop and improve their skills. The focus is on continuous improvement and motivation to enable advisors to deliver high quality services. |
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Using wholly home based staff, we have access to the best people available. Without geographic limitations, we find the most appropriate people whatever the task in hand. |
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Nationwide network of homebased professionals | |
Match advisor skill sets to customer profiles |
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Rigorous interview and recruitment process | |
Security/ Background checks with ongoing verification |
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Local team leaders ensure performance monitoring | |
Home-office set up and system training |
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Over 25 years in call centre operations for mid size and blue chip clients.
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Flexible services |
Maygenta Insight
Research
-Homebased researchers
-Highly affordable
-Extensive blue chip client list
...Read More
Research
-Homebased researchers
-Highly affordable
-Extensive blue chip client list
...Read More
“The job is very flexible, I work roughly two half days per week, broken up into blocks of four hour shifts. You can ‘pause’ when you need to, go and put the washing on etc. Everyday brings a different challenge and I enjoy speaking to people and solving problems.” "Before this job, my confidence and self-belief were very low, but Maygenta has been so supportive and the operations manager, Lionel Lincoln-Lewis, is always on the end of the phone if something needs fixing. It’s given me a new chapter in my life"Gillian Rose, Maygenta Advisor
"By understanding the value of their customers, rather than treating service as a costly burden, SCE, Maygenta and Ella’s Kitchen allow service-orientated people to blossom and do what they do best."Behind The Voice Magazine 2010
22/02/2010
Laurin talks to 'behind the voice' about homeshoring and how it can help you retain your best people!
Read the article ...click here
26/01/2010
Want the cost benefits of outsourcing, without the quality issues often associated with off-shore call centres.
Discover QFLEX™...click here
19/02/2010
“With pricing between offshoring and running operations in-house, and workers who are happy and motivated...'
Read the article ....click here